Takabet12's Privacy Policy — Your data is safe with us

Introduction

Takabet12 is a trusted online betting platform in Bangladesh. We place the highest importance on our members' privacy. This Privacy Policy explains what information takabet12 collects, how that information is used, and the measures we take to keep your data secure.

This policy applies to the takabet12.bet website, mobile app, and all our digital services. It takes effect whenever you register, log in, or use any of our services on the platform.

We believe every user has the right to control their own data. That's why this document is written in plain, clear language so anyone can easily understand it.

takabet12 never sells your data. Our business model does not rely on selling user information.

What Information We Collect

Takabet12 only collects information that is strictly necessary. Collecting data beyond what is needed goes against our policy. The information we collect falls into three categories.

Purpose of Data Use

The information we collect is used solely for specific purposes. Takabet12 never uses your data for anything beyond what is necessary.

• To create and manage your account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To provide uninterrupted betting and gaming services.
• To comply with AML (Anti-Money Laundering) regulations and prevent financial fraud.
• To send bonuses, promotions, and personalized offers (only with your consent).
• To ensure platform security and detect suspicious activity.
• For providing support services and resolving complaints.
• For analytics to improve our services and develop new features.
• To meet legal obligations and report to regulatory authorities.

Data Retention & Duration

Takabet12 does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.

• Active account data: retained for as long as the account remains active.
• Transaction records: 5 years from the date of the last transaction (as required by law).
• Identity verification documents: 3 years after account closure.
• Support chat history: 2 years.
• Marketing data: deleted within 30 days of unsubscribing.

After your account is permanently closed, all data except legally required records will be deleted or anonymized.

Our servers are located in secure data centers and all data is stored in encrypted form.

Sharing Information with Third Parties

Takabet12 never sells or rents your personal data. However, limited information may be shared in specific circumstances.

• Payment processors: Only the information required to process transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
• Identity verification services: Information may be shared with licensed verification agencies to complete KYC.
• Legal Authorities: Sharing data with government authorities pursuant to court orders or investigations is required by law.
• Security Partners: Limited data may be shared with specialist agencies to help prevent fraud.
• Business Transfers: In the event of a company sale or merger, your data may be transferred to the new owner — however, you will be notified in advance.

Cookie Policy

Takabet12 uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience on the site.

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Helps us understand which parts of the site are used most.
• Functionality Cookies: Remembers your preferred language, timezone, and similar settings.
• Analytics Cookies: Helps us analyze user behavior to improve the platform.

You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain services.

Your Rights

As a takabet12 member, you have important rights over your personal data. We are fully committed to respecting those rights.

To exercise these rights, support@takabet12.betto email us. We typically respond within 7 business days.

Security Measures

Takabet12 uses industry-standard security technology to protect your data. Our security team monitors the platform around the clock, 24 hours a day.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional OTP verification at login adds an extra layer of protection to your account.
• Firewall Protection: Advanced firewalls block unauthorized access.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Restricted Access: Only authorized personnel have access to specific data.
• Data Masking: Sensitive information (such as card numbers) is masked within our systems.

Child Protection Policy

Takabet12 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store data from minors.

• Age verification is carried out at the time of registration.
• Any account found to belong to a minor will be suspended immediately.
• Any data collected from a minor will be permanently deleted.
• If a family member has concerns, they can contact our support team — we will look into it.

To learn more about responsible gaming, visit our Responsible Gaming View page.

Contact & Complaints

If you have any questions, requests, or complaints regarding our Privacy Policy, please reach out to us directly.

• Email: support@takabet12.bet
• Response Time: Usually within 7 business days.
• Privacy Requests: Send us an email to request access to, correction of, or deletion of your data.
• Reporting a data breach: If you believe your data has been compromised, please notify us immediately.